Client Review on University of Kentucky Federal Credit Union

Feedback:

I drive all way from Nicholasville because this is one of the few credit unions in Lexington that takes deposits from my credit union, which is out of state. I get there and the ATM's are down. So the receptionist sends me to a branch all the way down Sir Barton Way on the east side of Lexington because the ATM will also supposed to take my deposit. So I go there, and it takes forever for the ATM to count my bills and tells me I am over the limit in the number of bills. I then have to wait forever for it to recount all my bills and returns them. So I try again with the max number of bills. It takes forever again to count them, and THEN tells me that it will not work with my credit union. I have to wait again forever for it to recount my bills and return them. I go online, and sure enough it is not listed as taking my deposit. Aargh! I pull out of the parking lot and see another credit union directly across the street (Commonwealth FCU) and what the heck, let me give it a try. it counts my bills very quickly and takes my deposit. Yeah. Needless to say I will be opening an account with Commonwealth FCU after I move here, especially after doing some research and reading that Forbes ranks it #1 in the state of Kentucky (Current 2018 ranking) and Kentucky Federal Credit Union is rated last. As a side note, I did not use Forbes to research and pick my other two credit unions that are out of state and I see they are listed #1 in their respective states as well, so that is a very good sign. Another advantage of Commonwealth FCU is that it has locations in several other cities, which is more convenient.