Client Review on University of Kentucky Federal Credit Union

Feedback:

I have had a loan with UK FCU for one month. Went to pay my loan on the due date. Figured I could log into their website and pay with my checking account. Wrong. You can only do a bill pay from your bank to theirs. This in itself is absurd. So then I figured I could call and pay over the phone. You can don’t this however you can only pay with a card. There is a 3% fee of your total payment they add on top of your payment. Again that is absurd. I decided to do the bill pay however it is going to take 4 or 5 days for the check to arrive at their location. This will make it late by one day since they only give you a 5 day “grace period”. So far in just one short month this is the worst bank I have ever came across. If you are looking for an auto loan look elsewhere.