University Federal Credit Union - W Jordan
Client Review on University Federal Credit Union - W Jordan
Feedback:
In the 15 years I’ve been “apart” of this credit union I’ve had a handful of good experiences. However, this location has the poorest customer service; and above all their bill pay is incredibly incompetent. After several hours wasted on the phone as this credit union doesn’t take responsibility for the outside company they’ve hired for their bill pay services, tracking down payments that have been withdrawn from my account but not applied to my bills, and $45.68 in late fees due to no one knowing why my payments are all of a sudden not being sent to the correct address, I’m finally going to another credit union who is accountable for their services.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
