United Insurance Agency, Inc.
Client Reviews on United Insurance Agency, Inc.
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terrible customer service and Cynthia seems to have ZERO customer service skills and a definitely does not belong in a Professional setting STAY AWAY more like RUN AWAY AND NEVER LOOK BACK
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OUTSTANDING SERVICE....One gets treated like it should!!!
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Just found out they do not report to the Credit Bereua. They lied to me for over one year everytime i made an inquiry about it. Breaks my heart. Use them knowing you are going to loose eventually. They will appear nowhere in your credit if you want higher scores.
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They are the worst do not have anything to do with this place they will call your self phone and disrespect you even if you are having a problem please stay away from them
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I really didn't have too much of a problem with then before today. I've had a car loan and this is the second time that a representative has gotten a little out of hand as far as their attitude. I bank locally and tried to make a payment but they don't take discover cards which is linked to my checking account. I said I would make a payment in two days when I was back in town and that I understand since I had changed banks and they couldn't take the card, it would accrue interest and a late fee. I was fine with that since I had just switched banks and it was my fault for not setting up automatic payments. The representative said with an attitude and very rudely, "If you have the money, why don't you just make the payment today" I have worked in the service industry before as well and didn't really appreciate how rude she was. Now that ice completely transitioned banks, I will just set up the automatic payments because I don't care much to be on the phone with poorly trained representatives
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The worst finance company EVER!!! They called my job to to comferm employment and just because the person whom handles that matter didnt answer the phone to there liking they hung up on them. From my understanding it was a supervisor to. Total joke you would be better off borrowing money from the crack dealer on side on the road then going with these people!!! And all said and done I was approved right after that with another bank no with no problems I guess ratings dont lie hmmm!!!! #worstcompanyevertodealwith
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I’ve had a loan through this company for the past 3+ Years. I recently hit some hardships and they have been really pushy about the payment. I explained my situation but still they haven’t given me a solution that helps me. Otherwise from that I haven’t had any problems with this company
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They listen to my situation and they are really there to help. Don't be afraid to explain your situation to them before it's too late. Very reasonable people to deal with. If I should ever need a loan again, I would be happy if they are the one.
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Worst Credit Agency on the PLANET!!! Even if your DESPERATE.....DONT SIGN UP WITH THESE PEOPLE!!
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Horrible Finance Institution ! Have been financing my car from them for almost a year now ! Monthly car payments done way before due date religiously ! Called to claim for financial hardship due to my current employer shifting my title & position which dropped my weekly take home pay, called 3 days in a row to follow up , to only get Declined due to them not having “Hardship Programs” available ! I have worked in Customer Service , Loan Financing & Collections for the last 5 years & if a Client of mine ever called stating financial hardship with an amazing payment history & long length of payments with us , we will always go high for them ! Only option given from these people is for me to Default on my payment & to get my car taken away because they can help ! Asked to speak to supervisor & according to her NOTHING can be done , asked to speak to someone higher than her & it was likePulling teeth , even got hung up on & no Information for her surpervisor ! Will NEVER do business with them again & will advice everyone to stay way ! Big ups to Santander & Chase who have been the up most amazing experience ! Going to look into to transferring loan into a better atmosphere !
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