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Last Updated May 1, 2024
Client Review on US Bancorp
Feedback:
US Bank has to have the worst Mortgage customer service among mortgage lenders. I have had several Commercial and residential mortgages with them and each time I have tried to get the payoff whenI can never get a payoff or payment summary that some lenders request.My previous time I had to call Minnesota to finally get what I needed.For 2 days me and the title co have attempted get the payoff for the commercial bldg.. without success.Though the Title co faxed them our authorization, they still would not help them. I called and was transferred to 4 different people and now they say my acct. mgr. must call me !!!!I am done with them !!!!!!
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