Client Review on Truity Credit Union

Feedback:

Extremely rude and demeaning. Finding someone polite and and enthusiastic to hire as a customer service representative is not a difficult concept to grasp, but obviously it was for Truity Credit Union's hiring manager. When I bought a new vehicle and switched lender's, Truity was extremely difficult when it came to refunding a payment that I had mailed off before the new purchase. The money was supposed to be refunded, but honestly I would rather those crooks just keep my $400+ than have to spend any more time with them on the phone. I am just glad I am young and have a large client base, because I will never do business with them ever again, and will try to discourage anyone else from falling into the same trap I did. So, if you are reading this, run....Run.....RUN!!!!!!