Client Reviews on Triangle Federal Credit Union

    • 3.0
  • 2 Reviews

Most helpful positive review

0 people found the following review helpful

By Jonathan Ray Aug 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Hal Stokes Dec 17, 2018

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Feedback:

I have conducted business with TFCU for several years now and they have always been very professional and kind to me. Over the years I’ve had transactions with Sharon and Shaquetta. Most recently this past week Shaquetta exemplified extraordinary customer service. I live in GA, purchased a vehicle from AL and in MS Shaquetta handled all of the details and even stayed late beyond operation hours to ensure everything was taken care of so I could leave Alabama with my new vehicle. I am super thankful for TFCU and I would recommend them to all of my family and friends.

Feedback:

Worst customer service. I’m 21 years old and it was my first time taking out a loan. Of course I don’t know how rates and things like APR works. But the lady just expected me to know. And oh my god this lady y’all was just so negative and a whole lot of other words I can’t say. She was just mad at life. Anyway they didn’t approve my loan Bc of some bs reason. Hate it here can’t wait for these 60 days to be up so I can close this whack account. Triangle credit union will screw you. Don’t go here.

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