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Last Updated October 1, 2024
Client Reviews on Total Merchant Services Wichita
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- 4.6
9 Reviews
Feedback:
Curtis has represented Total Merchant Services for years. We signed up for his credit card processing two years ago and have had the best service of any processor we've had for the last 40 years. I represent Hatman Jack's in Wichita, KS and would recommend his merchant services to anyone, every time.
Feedback:
TMS is hands down the best credit card processor I have used after 16 years in business at my frame shop. Over the years, I have worked with at least four other companies that were either hard to communicate with, charged hidden or suspicious fees, exorbitant PCI fees that doubled or tripled, or just simply did not do as they said they would. TMS has been straight up honest and has given me the best rates, service and integrity of any credit card processor I have used. Thanks for the savings, TMS! Highly recommended!!
Feedback:
Shelly of Cheney, KSJuly 30, 2017Verified ReviewerSatisfaction RatingThe customer service of Total Merchant Services was good and I didn’t have any problems with their equipment like I did with Square and another company. I opened my store in May and my sales have increased since I've had them in June. Their pricing is good and I’m glad that they have people that answer their phone. They are unlike the other two companies I had to work with who would leave a message to leave your number so they could call you back and you never hear from them when I had problems or questions. Overall, it has been an excellent experience.
Feedback:
Curtis is wonderful! Always there when we need him and always considers us a priority. Great local service!
Feedback:
Always there when I have any issues , as a business owner in today's world you have to have a reliable merchant company to be there to back you and total merchant services is my go to company . Highly recommend these guys!!!
Feedback:
We have used Total Merchant Services for our small business off and on for almost four years. We always have had fantastic service when we have needed help. I would highly recommend them, they are an asset to our business.
Feedback:
No matter the size of your business Total Merchant Services delivers fast and efficient customer support. They are a local business and provide quick, same day service to resolve any issues. I highly recommend them for your credit card merchant needs.
Feedback:
With 8 locations staying on top of the newest credit card information can be a challenge, we want our customers to feel safe. We trust TMS and their local staff, it means a lot knowing that things are automatically taken care of for us. They have exceptional immediate customer service care. Dependability you can trust. With one call are problems are addressed in a timely satisfactory manner. Thanks TMS
Feedback:
I used Total Merchant Services for a little over a year for my new small business. They promised software to integrate with Quickbooks would be out soon but that never happened. There were many undisclosed fees especially at year end. With all the fees the you end up paying about double what the quoted rates. Gift card program through Opticard was extremely poor. Had to request 3 times a report to show outstanding gift cards and their balances. When I canceled my account, the company that had advertised no contracts and no cancellation fees had never bothered to inform me that this did not apply to the gift card program and I was hit with a $95 termination fee and was told there was nothing they could do about it.
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