Client Review on The Point at Park Station

Feedback:

I wanted to take a moment to send my appreciation to the service team on how they have handled the water leak into my bedroom. Since late Saturday evening when I called into report the issue, they diagnosed and repaired the problem, removed pad, installed a carpet fan and dehumidifier, in efforts to remediate potential damage to my furniture and alleviate mildew, etc. I want to also extend my gratitude to Shameika for giving me a courtesy call on Sunday advising me of the lack of hot water until the repair was completed on Monday. As a professional in the multi-family industry for a number of years, this level of superb service needs to be acknowledged. As I was unsure of my next move with my upcoming renewal, your service team’s dilligence and Shameika’s polite and professional attitude secured my renewal for the next 15 months.