Client Reviews on tfctuition.com

    • 1.0
  • 6 Reviews

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Most helpful critical review

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By David Zevallos Oct 02, 2019

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The people harass you over and over & are very rude over the phone.

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Terrible, my fiance had to use them for school and they're not willing to accept the payment we said we could afford, they're wanting almost 4 times what we said we could afford and they keep hitting us with late fees even though we're making payments

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Extremely poor customer service. They're rude and and condescending and give no real assistance over the phone. I was forced to use them while in my last year of grad school. My options were to use them, use Sallie Mae (with a cosigner), or drop out I didn't have a cosigner and I wasn't going to drop out. So I truly has no choice, but to you use them. Would never recommend.

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It is a shame this we can give this company one star. I wish there was a negative start system. I am a physician and my school had used this company as a means of financing student aid. What a pitiful excuse for a lending company. This company has, on numerous occasions, accepted my payment taken the money out of my bank account, attempted to take more payments out and then tried to tell me I didn't pay for the month and then tried to charge me late fee's. After exhaustive efforts to rectify the situation and threatening legal action they are corrected their mistake. I wish that this had only happened once but it was numerous times. En-fact it happened so much I had to find a credit card that would allow me to set up a number that I could set a specific limit on reoccurring payments just so these terrible people couldn't try to over charge me again. Please hear this message, if you have any other option, and I do mean any other option, short of selling yourself or drugs to make money, do not use this company ever. They are deplorable at best.

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It's a shame to even have an option to have a one star on this company. They're rude and do not help you out!!!!!

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DO NOT USE TFC! It is definitely a loan shark situation and you will end up screwed over in the end. Multiple times they tried to say I hadn't been making my payments even though I had the back statements to prove they had all been made on time. They shredded my credit and even after sending the check to pay off the whole account so I never have to deal with them again they are sending me letters and emails saying I am late on my payment and trying to get more late fees! I will NEVER use them again or recommend them. Save yourself the headache, keep your credit, choose a different options.

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