Client Review on Telco Community Credit Union

Feedback:

Absolutely tired of this bank. For starters, they gave me a limited checking account. Couldn’t spend more than $200 of my own money at a time. Had to call them to raise the limit. Had to go up to higher power to get it raised to normal people amounts. Tried their loan system to buy a used vehicle, the first time the car had too many miles on it to where they couldn’t loan me any money, the second time, I needed a co-signer to get a loan. So I added a co-signer, and they didn’t get back to me on the loan I needed till a week later. The truck I was wanting was sold before they even got back to me. WHEN they finally got back to me on the status of my phone, the lady was wondering if I still wanted to go forward with the loan, I told her no that the vehicle was already sold that I ran out of time. I asked if the loan had even been approved and she said “well sir you don’t have any credit”, “you need to do a joint loan”, and I said, ma’am I added a co-signer to the loan, it was a joint loan. And then she tried to tell me that the co-signer was still under review, and that I would have to add another vehicle to see if the co-signer would be approved. I told her to forget it. Strongly considering switching to a bank that knows what’s going on and will be willing to help someone get a vehicle. Instead they making their customers wait just to tell them something that doesn’t even make any sense.