Client Review on Superior Choice Credit Union

Feedback:

Thanks for changing your cards, making our old ones inactive and giving no warning. When I came to inquire about it, you stated you sent an email. Your email goes to junk mail. I never in a million years thought I should check my junk email in case the bank decides to change cards and make old ones inactive. I will be closing my accounts. This created a huge headache for all my auto pay accounts attached to my old card. I did not ask for or want a new card. A phone call or letter should have been sent out or how about a notification to the online account summary. Poor communication and rude service. Will be closing account.