Straub HeatingCooling
Client Reviews on Straub HeatingCooling
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Solid business
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I had Straub install a new air conditioning unit at my house and they were fast, friendly, and professional. They did a great job and a very neat looking job, and very quick. I have no complaints at all. Ken Husse
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My husband and I were very pleased with our experience with Straub today. They were the only company that squeezed us in within a few hours of calling where others were quoting a week out. Aaron was very informative, kind and professional. Their fees were also reasonable and service was fast, efficient and corrected the issue. We will definitely be calling in the Fall for our heater maintenance!
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Lost A/C and Straub came next morning exactly when promised and fixed the problem. Very professional and I would highly recommend them.
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Quick, affordable, and knowledgeable.
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I have had this company do two different jobs two different times a couple years apart and each time l was completely satisfied with how they work and how they price. First time was the younger guy and second time it was an older guy. Each gentleman answered my questions without attitude and they didn't disrespect me. One time the job is what l consider an emergency and he came off hours and did an amazing job and I appreciate it. Thank you Straub heating and cooling.
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Great work! They went above and beyond-- got a part and fixed my furnace during a snowstorm. I'm so thankful!
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Fast, friendly, knowledgeable, and straight forward. I highly recommend them.
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Just had a new furnace and air conditioner installed by Straub's. Top notch equipment and installation. Great men to work with; very efficient and very knowledgeable. Highly recommend!!!!!
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Not happy with my experience with Straub heating and cooling. There was a week wait, which I get because of the holiday and heat wave so I’m not knocking them for that but worth mentioning. The tech that came was one of the Straubs and seemed honest and professional. This is where things get twisted. My Trane ac unit is still under warranty and he came to the conclusion that the compressor was shot. Then he goes on to say that they can’t do the work because he isn’t certified to do it. So I paid $100 for him to come out and basically say he can’t do the job and to call someone else. Makes sense to the average homeowner right? Well after talking with several other local heating and cooling companies they all said that any legit company can do all the warranty repairs. I have a friend that owns a heating and cooling company on the west side of the state and gave him a call asking about the situation, he explained that Straubs more than likely didn’t want to do the job because they pay for the part out of pocket and have to wait to get paid by the manufacturer. I feel like I just took my car into an auto mechanic who charged me to look at my car then tells me he doesn’t work on that brand. If you can’t/don’t want to do the work on certain units please be honest and ask what brand unit customers have before charging them to say you can’t do the job.
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