About - Stevens Point Honda

Overall Feedback:

Extremely disappointed. If you want to feel like you were ripped off and prefer bad customer service this is the lot for you! I’ve never experienced such a disrespectful and deceitful car rep. Ever. Went to test drive a pilot which was used. The back bumper had big gauges where the door met the bumper. They told me they would get me a bottle of paint to fix it. I understand it’s used but I had just test drove another 17 without damage. Then I asked about it being certified he said it wasn’t. I asked about an extended warranty added on. Went to use the restroom and when I came back it was magically certified. “They forgot to put the stickers on it” when asking if I could see the paper work the sale manager flushed and said he wasn’t sure he could print anything off.After this everything felt wrong. Then they kept asking me “do we have your business today!?!”. It was awkward at this point. I never agreed to take this car home. They started running my credit and we’re moving me along as if they got my business. When I said I was comfortable and wanted the night to think about it the sales manager got upset and made a snarky comment. This is an investment for me and my family and I want to feel like I’m 1. Making the right decision and 2. Feel as though I am being taken care of not pushed along. Highly discourage this dealer unless you like feeling like a number.