Client Review on St. Louis Community Credit Union

Feedback:

I went to their ATM to deposit money like I always do for my navy federal credit union account. The ATM took my $100 bill. I had my fiance go inside to tell someone. The branch manager comes out and says that basically it's nothing that they can do but have us call navy federal. I told him that it was their ATM and that they should be able to handle this situation. He says he don't know why they don't have that ATM coned off. So that right there lets me know that you knowingly know that this ATM has malfunctions and you all don't do anything about it. I told the branch manager Chris that I was not leaving til I called my bank. My bank put in a dispute but I will be calling st louis community credit union in the morning. The branch manager has no customer services at all! He needs more training or something. I'm livid and so confused.

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