Client Review on Sound Credit Union

Feedback:

I do co-op banking with Sound due to my co-op credit union not accepting cash or coin deposit. I tend to use the West Seattle one due to bus rout from work (Downtown) to Burien. I went to the Burien location today and was told I cannot deposit already rolled coins and that I will be charged 10% of the loose coin I have when placed into this machine. (Which I would have to unroll since I had already rolled $300 of coin.)I don't understand why I am 1. Being charged a banking fee when it is a credit union and these fees should be non-existent. And 2. Why I can bring rolled change to one place but not another. I live in Burien, so this is an easier location, but being charged 10% on $300 of coin is taking a bank's chunk out of my transaction.