Client Review on Smart Financial Credit Union

Feedback:

Done expect any help here, only one representative the last 3 times I’ve visited. Not an actual branch.** Edit** I did ask for a manager and one was not avail able. Only one actual person in site. If you aren’t gonna have a full actual branch do not pretend there is a manager here to take care of any escalationes because there wasn’t one. You guys have great perks as a credit union but the level of customer service at this “branch” is truly something to be ashamed of. I am a retail manager, I know what great customer service looks and feels like. This is something currently not found at this location. Thank you for your concern. I hope you can correct the issues here as you guys don’t have that many places of business to begin with.