Client Review on SIU Credit Union

Feedback:

Had great experience with credit unions in past. I chose to go to SIU carbondale east location for a vehicle loan. The loan officer Erica took my info and submitted to underwriters. Called me 30 minutes later with a couple issues I needed to clear up. When I checked into the issues my account was paid off in full and nothing outstanding. Tried to call Erica 4 times throughout the day yesterday and left messages. ERICA never returned one call!!!!! So I lost my deposit on the vehicle I was holding. I waited all morning today to see if Erica would call me back. Why would you want to business with a branch that can not even return your call. Very disappointed with SIUC!!!!