About - SIU Credit Union

Overall Feedback:

I held an account with SIUCU for 6 years and didn't have many problems, excpet for the excessive overdraft fees. I asked for overdraft protection to be take off my account and was assured that it was. Then, I took a closer look at my statents and realized they had been holding my checks, not letting the deposit go through (sometimes for 15+ days) until they ran all of the transactions they could in order to charge me overdraft fees. I ended up making a claim with the NCUA, who decided in my favor and ordered them to refund the hundreds in fees and close my account. Suprise: they didn't close it, claimed they didn't get the closure form I sent via certified mail, and tried to charge me hundreds more in fees (they never even took off the overdraft protection). It has taken me the better part of 5 months to get this bank to close my account and give me my money back, and I wouldn't have gotten anything back if I didn't have the NCUA and my lawyer to help me.