Client Reviews on Siouxland Federal Credit Union

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    • 3.4
  • 12 Reviews

Most helpful positive review

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By Holly Kallsen Oct 02, 2019

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Most helpful critical review

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By Maria Carrillo Mar 16, 2019

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Wonderful credit union! Easy to work with, friendly, and professional! We went on a vacation to Oklahoma and found a truck that we couldnt leave without. SFCU took care of our loan and wired the money that very day. Thanks Dannett!

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Just want to give 5 stars cause u guys are awesome

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Attempted to set up direct deposit into my fiance’ account, using the same exact account number that she uses to set up her direct deposit, and because of two incorrect numbers and my social security number being on my check I now don’t get to see any funds till as early as next Thursday. Thanks a lot!

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I am so happy with the service I get from siouxland federal. The staff is very friendly and the service is great we have banked here for 18 years and plan to for many years

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Keep up the great work

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They always are having issues with there online banking it's so inconvenient. Like why can't you get it fixed already!!

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Stay away from this Credit Union, you will be better off just using one of the big banks instead.

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Very conscientious and caring staff. Convenient locations.

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Tellers and loan officers are great. Thing I don't like is if you call a different branch they're not on same page as my SSC local branch. There's a failure to communicate. I called one branch to change address and was told have to come in (totally understandable) I call another branch and they changed it. (SSC BRANCH VS DD BRANCH) ... ALSO don't like how they forced us into monthly fee to have chip in card(hate that chip) i have a password on my acct.. sometimes they have me verify it sometimes they don't. (That's annoying when they don't.. I put pw on there) also Bern trying to be paperless for a yr but they say i am and still stand out a paper statement ( hahaha annoying but kinda funny) i have been a customer for 20 yrs. Maybe more... for the first time Ever i messed up and sent wrong amount of money to wrong acct. Had it fixed I less than 12 hrs and got a ins fee.. they do not forgive or work with you At All. My checking acct at Premier that I've had for 6 months did but not Siouxland Federal CU.. honestly want to change all to Premier but I'm to lazy and busy.

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I have been banking here for 25 years and they are as friendly today as they were when I opened my first account. No matter what location or whoever you speak with Siouxland Federal is the best. I have used others for business reasons and geographically living out of the area. Nobody compares to the service you receive at SFCU. Ryan Waite has helped me with 4 houses, and at least 10 cars. Seriously. They are the best.

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