Client Review on Simply Home Lending

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Dealing with Simply Home Lending was literally the worst experience I have ever had dealing with any business. This was my 4th home loan, I was pre-qualified quickly and the prequalification was the first and only positive experience. I tried for three weeks just to find out how much money I needed to close. Their response was, "Just get as much in checking as you can." Solid plan but not what you want to hear from the banker. I dealt with three different people and consistently got three different answers. They caused me to miss closing three times and the sellers were gracious enough to extend. Finally, Jason just said the underwriter has poor customer service and is super slow. I could count on two days before closing they would contact me and say they didn't have everything. If you need communication forget it. It will be hours before anything is answered and in most cases a day or two, however it really don't matter as they wont know anyway. Finally two days from closing for the fourth time, they called and said they needed more. I told them I was out. Lost the house. Do yourself a favor and don't go anywhere near them. I had to give one star...there wasn't an option for none. Two Weeks Later: I thought all was lost after dealing with Kelly and the incompetent Simply Home Lending team. On the day I told them I was out, I was in my bank talking about the fiasco i had been through. I was given the number to Tina Sewell of The Bank of Little Rock Mortgage. I was under contract for another 48 hours. I thought well it cant hurt. I called her and explained my situation. She literally called and texted me until midnight that night. She persuaded the sellers agent to give my another extension. We closed 10 days later. I am writing this review sitting on the porch of my dream home. Do yourself a favor if you want a house call Tina Sewell of The Bank of Little Rock and start packing.