Client Review on Shrewsbury Federal Credit Union

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Ever get a letter from a bank telling you what the charges are going to be for your refinance? I’m sure you have and I’m sure they kept to their word. Not at Shrewsbury Federal Credit Union. There you can get a letter from a loan officer stating what your charges will be and then have way more deducted from your account. And the reason, this loan officer was unaware of the charges when she sent the letter. Really? Unaware? So maybe you should check your numbers before sending a letter out with false and misleading information. Worst experience of my life. Yelled at by Joe Jenkins the banks lawyer, never heard from the loan officer to see how things were going, only get a letter from her with the wrong information. Great service, ha. Glad to be done with them. Be careful if you use this bank.