Client Review on ShopKeep, Inc

Feedback:

Small business owners beware.I considered using shopkeep because they are local and "support small businesses". Ordered there hardware by phone since they have a 30 day full refund policy but ended up not using them due to the monthly fee. They charged my credit card for the monthly fee anyway even though a) I never approved the charge. I ordered the hardware by phone because it was refundable and never agreed or approved a monthly charge. They went ahead and charged my card anyway b) I never even used the hardware.Will never use this company nor recommend it to other small businesses. There are other companies out there including Square and Shopify that do what they do but better. So fed up with this company. Also, feel free to contact me directly so we can sort this out. Your team has ignored my emails but apparently has the time to follow up with my credit card company. So damn shady.