Client Review on Shinhan Bank America

Feedback:

After talking to their customer service representative, to get a better assistance, I asked her to transfer me to her supervisor, and she said she/he is unavailable. And it was not the only time. It seemed like she does't want to transfer the call. The bank branch manager is away every time I wants to leave a comment about their poor customer service. The bank must have someone in charge if the branch manager is away but no one is responsible. Maybe they were all trained that way. VERY POOR customer service, I am not recommending anyone to open accounts with this PALISADES PARK branch.