Client Review on Seven Seventeen Credit Union - Kent Office

Feedback:

UPDATE: going into the bank for the second time I was helped by Jessica and she was amazing and really made sure our account got in order. The next day I came in and we were helped by someone else (sorry forgot her name) but she too was able to assist us with our transition. It's not perfect (i.e. I have to do some extra things that I'm not used to)-- BUT I truly feel once we are over this hump banking will be much better. ORIGINAL: Opened an account, didn't realize how poor the service and hours were. First, my debit card was sent to me with a security code of OOO. Never seen anything like it. Then to learn there are 7 day holds on your checks if your self-employed for the first month. Adding my husband to the account requires him taking time off work because their hours aren't conducive to working folks. Sucks because we want to be fully at a credit union, this bank is just too disorganized and lacking modern conveniences. Especially sad when my biz partner has an established account and we can't get a hold lifted on the checks.