Client Review on Sallie Mae Bank

Feedback:

I haven't really had any issues with Sallie Mae. The few issues I did have were quickly resolved same day on the phone. The customer service reps I talked to were all very nice and helpful. I'm still in school, but I have multiple loans, some even 4 years old now. My interest on them hasn't changed, they've all stayed at about 9%. I havent used the autopay on the website, I set it up through my bank so I cant comment on how that is. If you're ever having a hard time paying something because most of your payment goes to the interest instead of the loan, make biweekly payments. More money will go to the principle that way. On another loan, I've knocked off almost 10 payments by doing that and paying $10 more per month.