Client Reviews on Sallie Mae Bank

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  • 52 Reviews

Most helpful positive review

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By Amanda M Jul 16, 2019

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Most helpful critical review

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By Mira Lin Sep 25, 2019

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DO NOT BORROW FROM THIS COMPANYTHE biggest mistakes I've ever made was trusting an organization like Sallie Mae. Interest rates are unrealistic, forbearance is a pipe dream, and the customer service is like speaking with a brick wall.

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One of the biggest mistakes I've ever made was trusting an organization like Sallie Mae. Terms are unrealistic, APR is gouging, and frankly the customer service is worse than Comcast. I would have been better off taking a loan from a loan shark.

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Making a deal with Sallie Mae is like making a deal with the DEVIL. Do not choose Sallie Mae. If I could go back i wouldn't have done a Sallie Mae loan. All these "one" star reviews are correct about Sallie Mae. Please put a lot of thought and consideration in before you decide to go with Sallie Mae. They will not help you out in anyway when it comes paying back your loan. Bottom line it is not worth it to get a loan from Sallie Mae. Stay away stay from away from them!!!!!! Its not worth it!!!! You will regret it later!!!!!!!!

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Collection agency scammers, block the number and all numbers connected with them be sure to tell them after they say they can record call that gives you right to do so also.

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Sallie Mae preys on the young and naive. How is it that American youth are even allowed to make a decision regarding student loans that can affect them for the rest of their lives, during a time where they still have to ask permission to go to the rest room? Shame on Sallie Mae and shame on our federal government for supporting such a predatory system!Saddled with debt at a 10-11% interest rate. At $1200 a month. My loans cost more than average rent in my state. After two years of consistently paying, while living with my parents. I've only knocked off $2,000 dollars from a 100k loan. No option to consolidate. No chance of refinancing. I'd have no issue with paying if their was some form of IBR based plan (like FASFA loans), but nope. Sallie Mae will never offer you anything until after you default and ruin your credit. Nor does the government care, by refusing to allow student loans to be discharged through bankruptcy (which would also kill your credit, but at least it would eliminate the debt). At one point I was even suicidal.I've settled with defaulting. I'd rather take my chances against the idiots in collections than I would dealing with these payments. At the rate I'm going, I will die with this debt. I'd rather my credit be ruined for the next 7-8 years than deal with this any longer. Corporations like Sallie Mae are run by sociopaths who only care about the almighty dollar. It serves no purpose in trying to work with them. The best chance we graduates have against these predatory tactics are a mass strike. We could crush the banks by simply refusing to pay. They've already made more than enough money off our blood, sweat and tears. I urge anyone to default as soon as possible. Look into your state's "statue of limitations". Private student loans still apply to the SOL. For example, in my state, the SOL is 4 years. After 4 years of not paying, Sallie Mae (or any collection agency) can't attempt to sue me for the debt. After 7 years, the debt is wiped from the credit report as if it was never there ,and my credit will be pristine again. Consult with a student loan lawyer, purge any assets you have before doing this, get yourself a car (or even better a car payment, so that the vehicle becomes secured through a bank) and just default. Its the only way to beat the student loan corporations at their own game. Also check out r/studentloandefaulters for some nice tips and stories. CRASH THE SYSTEM!NO PAY FOR SALLIE MAE!

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More like -5 star ratings.... This was literally the WORST financial decision I ever made. If I could go back I would have never chosen this company to help me through college. I warn everyone to stay as far away as possible. They have no repayment options besides the one they give you and a 12 month forbearance over the life span of the entire loan....(which seems overall normal compared to my other loans BUT at least the other ones I have loans through have other payment options). The interest rates are rediculous and their “auto enroll” to pay rarely ever comes out when it says it’s supposed to.... STAY FAR FAR AWAY! Or you will end up using practically your entire paycheck just on your loans for them to have majority of the loan payment just go to interest while only about $5-$20 actually go toward the loan itself.... There are not enough words to emphasize to stay away from this loan service.

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The worst mistake my family made was ever trusting this company. Unwilling to work with you and lie right to you over the phone. DONT TRUST THEM!

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auto pay is a joke

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very rude customer service.

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Terrible. IF YOU CAN, CHOOSE ANOTHER COMPANY TO GET A LOAN. PLEASE. If not, keep record of every conversation you have. Seriously. I regret getting a loan with them. I'm back in school, but they still want money because my class starts late.. I do not have enough money for grad school, so how the hell will I pay them. My other loans were understanding and very responsive. These people will not help you. They are more like loan sharks, because regardless of your financial situation, regardless of your attempt to make payments, they do not care. Its quite sad. I was even lied to about being helped. Only lies. one lady had an attitude with me, so I hung up. I also hung up on another person. If I stayed on the line, I would have said some harsh words. Why? Because of the BS they were telling me. I was about to cry. Seriously, worst company I have ever dealt with. I'm pretty screwed and my credit will be going down the drain. Even my parents credit may be affected since they cosigned. Never ever again...To others dealing with this, I'm sorry and completely understand. We should bot have to deal with the BS. No, not at all..

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