SAFE Federal Credit Union
Client Review on SAFE Federal Credit Union
Feedback:
I would never visit this location again its awful. Ever time I visit this location I get the same teller and she is horrible. She makes no eye contact, no greeting, very unprofessional and unpleasant. I withdrew a large sum of money out of my checking account and she had a very difficult time counting back the money to me. I stood there while she counted the money back several times. Most people count the larger bills first. She started off counting the smaller bills first and got confused. I had to recount the money behind her. This credit union needs a money counting machine. Another time I visit this location I got the same teller. While doing my transaction she was so deep into conversation with the teller on the side of her and that teller member. She wasn't paying attention and handed me my receipt and said here is your driver license back.I live 5 minutes from this location but I'm willing to drive 15 minutes to the 12th street location. I always receive top notch superior customer service there. The tellers are very efficient, professional, and polite. The vibe and atmosphere is a lot different than the Lexington location and I get a friendly greeting every time I walk in the door.
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