Royal Credit Union
Client Reviews on Royal Credit Union
Feedback:
Customer service in this location is patronizing. Bankers lack the ability to do their job. They claim to talk to their "Manager" however, are unable to let one speak to them as requested. Avoid going to this bank as they are uneducated , racist , unethical and dehumanizing. They need to teach the staff a thing or two about RESPECT and CUSTOMER SERVICE. One star but wish I vould put 0 .
Feedback:
I would give 10 stars. I just love this place helped me more than the bank that I had for 20 years ever did. I recommend this place above all.
Feedback:
Awesome customer service! Highly recommend!
Feedback:
Horrible. I set up autopay when I purchased a vehicle set up at closing. A month later I got a notification my account was late. I called the bank and found out the bank setup my autopay incorrectly. I gave the correct account number and told it was taken care of. A few weeks later another notice. That person again entered the wrong account. Finally the third time the problem was resolved and my account current. Two months later I received a notification that my credit score dropped significantly. Guess what? RCU filed a 30 days late. I'm not sure what caliber of work ethic it takes to be employed by RCU, I can only assume it's very low. Do not open an account with them. Worst banking experience ever.
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