Client Review on Rockwall Deer Processing

Feedback:

I wish I could rate this better but for $300 I would expect at least some Quality control & Customer service. This rating is based on the business and service provided for the price. (The staff members I encountered were all polite and friendly. )Time Management:Called before drop off, was told they were averaging 3 weeks for sausage. Dropped off week before Thanksgiving and waited 8 weeks to get a few packs of sausage. Customer Expectations:I dropped off 128 lbs without head. and received back 40lbs of 50/50 deer/pork sausage and 10 lbs of ground meat, roughly 30lbs of meat back from the buck... Ok, maybe this buck had some thick bones..Quality Control:- When I arrived for pickup I was presented with 1 box and asked to pay. I asked to count it out first because it looked pretty light. Box was only 20 lbs of meat. Seeing that there was quite a bit still missing they went back to the freezer and found the second box. - Labels were missing on half of the packages- 6 of the packages had the vacuum seal broken. I asked if they could reseal them. The gentleman politely resealed them. - Some labels incorrect. 3 packages of Hot links were labeled "German Sausage" a big deal when cooking for toddlers. - Backstrap quality & size looked as if someone hacked this thing up with a dull knife and threw the rest with the grind. I asked to have the Backstraps packaged separately. I recieved 2 packages 5" X 3".Im used to getting at least 12" off of does so seeing 5" from this Buck was a bit upsetting. Sausage Quality:- 4 packages in and the salt levels seem much higher than last years.- The quality of the 2016 sausage was the reason I came back for a second try (even though I waited 8 weeks last year as well). This time around the sausage was not near as good. Oh well, live and learn. water under the bridge. Guess Im embarrassed I got fooled again. I'm much better off going elsewhere or spending the money on a good grinder & stuffer.

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