Rockwall Deer Processing
Client Reviews on Rockwall Deer Processing
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Absolutely terrible experience. My deer meat came back with hair in it. My pre-packaged meet were not sealed properly and therefore got freezer burn. Many of my cuts of meat or mislabeled. Not to mention it took almost a year to get my Euro back. I called and explained all of my problems and was promised a phone call from the owner. No one has ever contacted me. If you work very hard to harvest an animal I don't recommend bringing it to this place. It will not be given the same respect you show the animal.
Feedback:
I had a horrible experience. I dropped my young doe off and kept the back strap. When I picked up my deer it had a back strap and weighed more. It tasted like an old buck. I was expecting to get my deer back. I had to call and call to try and get it figured out. Finally they said sorry there’s a mix up that they foundmy deer. Turned out to be a lie and they were going to pass off someone else’s deer to me as mine. I won’t recommend this place to anyone. Horrible service a bad business.
Feedback:
Find another place!!!! They don’t know what they are doing. Read the other reviews; I’m not the only one that feels this way. The last straw was when they put a 4 month old rotting dear head in the trunk of my wife’s car. Yes, a full head, never touched since the day I dropped it off. 1- I was told 6 weeks for processing. It took 12 before they even called me!2- the links are mediocre at best3- I paid over the phone and I had a friend pick up my order because their hours didn’t work for me. They never gave him the skull cap I paid for.4- I had my wife pick up what was supposed to be a skull cap but instead they put a full 4 month old rotting deer head in her trunk as seen below. It stunk to high heaven as you can imagine. She didn’t know any better. I about blew a gasket when I found out. I didnt ask for a refund for their services I paid for and never received. I didn’t go up there and yell and scream. I just hope that anyone that reads this goes somewhere else with their hard earned money. PS: I just skull capped it myself in the middle of my suburb neighborhood because I didn’t trust them anymore. Had to use a painters mask for the smell.
Feedback:
I wish I could rate this better but for $300 I would expect at least some Quality control & Customer service. This rating is based on the business and service provided for the price. (The staff members I encountered were all polite and friendly. )Time Management:Called before drop off, was told they were averaging 3 weeks for sausage. Dropped off week before Thanksgiving and waited 8 weeks to get a few packs of sausage. Customer Expectations:I dropped off 128 lbs without head. and received back 40lbs of 50/50 deer/pork sausage and 10 lbs of ground meat, roughly 30lbs of meat back from the buck... Ok, maybe this buck had some thick bones..Quality Control:- When I arrived for pickup I was presented with 1 box and asked to pay. I asked to count it out first because it looked pretty light. Box was only 20 lbs of meat. Seeing that there was quite a bit still missing they went back to the freezer and found the second box. - Labels were missing on half of the packages- 6 of the packages had the vacuum seal broken. I asked if they could reseal them. The gentleman politely resealed them. - Some labels incorrect. 3 packages of Hot links were labeled "German Sausage" a big deal when cooking for toddlers. - Backstrap quality & size looked as if someone hacked this thing up with a dull knife and threw the rest with the grind. I asked to have the Backstraps packaged separately. I recieved 2 packages 5" X 3".Im used to getting at least 12" off of does so seeing 5" from this Buck was a bit upsetting. Sausage Quality:- 4 packages in and the salt levels seem much higher than last years.- The quality of the 2016 sausage was the reason I came back for a second try (even though I waited 8 weeks last year as well). This time around the sausage was not near as good. Oh well, live and learn. water under the bridge. Guess Im embarrassed I got fooled again. I'm much better off going elsewhere or spending the money on a good grinder & stuffer.
Feedback:
We will not be using your service again. The people working there are very confused and the service is horrible.Despite being overpriced, don't trust your mounts with these people.Paying $180 for basic processing is a rip off.They gave the wrong information to taxidermy and the horns were cut off, that eliminates my uro mount I wanted,the taxidermist says he can fix it, we will see.After all of this , no discount or anything . NEVER AGAIN.
Feedback:
A great variety of sausages to choose from. Processing takes a bit longer sometimes but you get your deer meat back. They don't mix grind your deer with other deer. They do them one at a time.
Feedback:
Deer processing- Only took 21 days to get our deer back. We have been using this company for a few years with no problems. This time when I picked up the deer the owner took me for a tour through the facility. It was very clean. Each deer has a tag that follows it through the entire process. They process one deer at a time, which I saw personally one being processed. Every hunter should be confident in knowing they will get their our own hog/deer/ etc. back. The meat was also weighed on the scale and it was complete to order. We will continue to use and recommend this business for processing. Thank you! Todd. Rowlett, TX
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Outstanding service! I'll be returning.
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I went in person for my nephew to make sure these guys are open now.So when my nephew gets his results I will be able to update this reviewThe place is in a good rural location, the building and property are clean & orderly.Prices & services are on sign above entrance.Not far from IH30 going up FM3549 to HWY66 just inside Fate, TX city limits.
Feedback:
Excellent service we have gotten a variety of items from hamburger meat, steaks and sausage.. Their Sausage is excellent.. Our family has dropped of 6 deer this year and service has been quick and timely compared to others we have used in the past. Definitely will use them again..
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