Client Review on Robins Federal Credit Union

Feedback:

This institution offers everything any other bank uses. Fraud prevention on the other hand is a joke. They will shut your card off without contacting you first. I called ahead of time to make a purchase online that had been delivered in the past in order to prevent my card from being shut off. Only to go on a lunch break and my card declines. Not only is my break not long but didn't have time to get food and sat in hold waiting for someone to do their and answer a phone. 30 minutes into the call and still on hold with no access to my money. Thank you Robin's federal.