RingCentral, Inc
Client Reviews on RingCentral, Inc
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(Translated by Google) The leader of cloud telephony (Original) Лідер хмарної телефонії
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Read contracts this my first bad experience company. Use not use company told - don’t care you must pay Service slow and for this must pay 70$ Any one thing one more time and use Skype
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Who ever from RingCentral is answering the comments here with a: *We so sorry to hear that you have an issue with customer support, and your sales and refunds*...Please contac *@Rcentral for nothing*...?ACTUALLY, YOU CAN CONTACT THEM, THEY ARE YOUR CUSTOMERS, YOU CALL THEM AND FIX THEIR PROBLEMS... DON'T YOU UNDERSTAND THAT THEY NEVER GET ANSWERS FROM ANY WHERE THERE...INCLUDING THE MAIN I-MAIL YOU SET...
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RingCentral put a fast acting executive response team on task to resolve my issues quickly and efficiently. And they did... I think there is a lot of potential for RingCentral if they can get all of their staff operating at that level.
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Absolutely terrible company. They allow their sales people to lie to you about the capabilities of their system and when they can't deliver what they said they could they browbeat you with the contract they tricked you into signing. If you have ANY SENSE AT ALL find another company to use for your phone service. Their system is shoddy, glitchy, overpriced and most importantly, may or may not be able to work for your business use, YOU CANNOT TRUST WHAT THEY TELL YOU. THEY WILL LIE TO YOU TO GET YOU TO SIGN UP. DON'T DO IT. You can do better.To update everyone, Ring Central just told me that we only had 30 days to figure out they lied to us. So they are fine with lying to customers to get them to sign up for service. If you are still thinking about doing business with this company. DONT. I promise you will regret it.
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Please do not buy this phone service. It is really really bad... The fax system is bad the mobile app is bad... the CUSTOMER SERVICE IS THE WORST I HAVE EVER SEEN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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SCAM! early termination fees trying to charge $32,000 in fees
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Very user friendly. Fantastic I.T. Service. RingCentral was excellent.
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Ring Central has a great product and relentless technical support. I have been a customer for many years and have never been let down!
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Unable to cancel services. Customer since 2013. my business was acquired in 2018 and have had no luck cancelling services. its now 2019. they said i had a contract. i asked about early termination. they said there is a Fee. i said OK. they said "my colleague will email you final amount and further instructions." NO email. Called later same story. Called again a few months later. same story. called again. same story- the email has info... no email received. somehow they can send the statements.
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