Ronald McDonald House Charities, Inc.
Client Reviews on Ronald McDonald House Charities, Inc.
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Knowledgeable and Professional Company. Mike Bogner and his team walked us through the entire mortgage process and structured the best program that would benefit us the most. I recommend everyone to use this company.
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We received a great rate and deal to the point where when I told other companies what I was quoted from RHMC the advice I received was to go with them. That was advice from other mortgage companies competing for my business!More importantly though, the service was outstanding. I never once had trouble getting Phil or Scott on the phone when I had a question. They were always more than happy to take the time to speak with me and provide me with whatever information I needed. I would send emails late at night and receive thorough responses shortly after or the first thing the next morning.As a first time home buyer I can’t recommend RHMC enough. We were purchasing a foreclosed home and the bank needed to move very quickly. RHMC made it happen with plenty of time to spare.Thank you Phil and Scott!
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Nick Reisig from Residential Home Mortgage Company (RHMC) contacted me while I was looking for a mortgage company. RHMC's big perks were that they offered me a good rate and let me lock in my rate sooner than any other mortgage company would. But it was really Nick that sold me on RHMC. As a first time home buyer, I didn't understand many aspects of the loan. Nick would graciously and kindly explain everything to me (sometimes multiple times, in multiple ways, and on multiple days). When speaking with people from other mortgage companies, I would hang up confused, stressed and unhappy. Every other person I spoke with from competing companies used scare tactics to tell me how I was being lied to and screwed over by everyone else. Their numbers would change with each conversation and I distrusted them all. Nick was very honest and clear with me at all times. He'd respond to my emails and phone calls immediately, even after hours and on weekends. He was extremely thorough and I was very confident in my choice to work with him and I appreciate all that he did for me.Unfortunately, Nick wasn't the only person involved in the loan process and as my loan moved to different departments of the company, I became increasingly frustrated and less confident in my decision. My closing date was pretty far out, so when I had all of my materials turned in there were still over two months to go until closing. I gave all of my files in one email with them clearly labeled and a description of what each form was to ensure everything would go smoothly and easily. For the next two months, I was constantly being asked for forms that were "missing", although they were all files that I'd already provided. Some of my forms I had to send 3-4 times, even on the days leading up to my closing! When I finally received my final numbers for my certified check, the number was incorrect. When I informed them of the mistake, they said they'd need three days to fix the error (which brought me to the day before closing) claiming they didn't know about a seller's assist. This information had been sent to them a month and a half prior. Once that was fixed, they somehow dropped the money I already had in escrow. Both my realtor and I had to call the manager multiple times to get this done. I almost missed my closing date due to their disorganization.Eventually, everything worked out after lots of stress, back-and-forth, and with both my realtor and me calling every hour. Nick is an incredible asset to the company and even after he should have been done with me, he continued to be my point person since he was the only person I trusted there. It's unfortunate that the rest of the company couldn't maintain the trust and ease that he had instilled in me.
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Worst experience ever!!!!!! Absolutely terrible!!!!!! I worked with RHMC for almost a month. I had Mike Loggia as my loan officer and this was the worst customer service I have ever seen in my life. This guy told me everything that I wanted to hear, up until I paid him the $540 up front fees that they have and then I couldn’t get ahold of him. I left messages for his supervisor and never got a call back then after 3.5 weeks Mike calls me and says we have a issue with the process, and it was something that I explained to him in full detail before I paid the money and he reassured me that it wouldn’t be a problem. All in all I dropped this company bc they refused to let me work with a different loan officer and I would definitely not recommend this place to anyone who wants honest reliable service. Definitely not going to get it at RHMC. Absolutely terrible experience.
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Great rates and great customer service
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Phil is knowledgeable, thorough, prompt and professional. Refinancing with Residential was a great experience. So glad I found them online!
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Phil cresta and Richard Sywensky were extremely helpful and knowledgeable. They made our mortgage process smooth and less stressful. Excellent service!
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My Wife and I have recently completed a refinance with RHMC and our experience couldn’t have been better. We worked with Patrick Camacho, Phil Crista, Keara Judd and Kevin Stapler. The entire team was extremely professional and just a wonderful group to work with. Phil and Patrick walked us through the entire refinance process and answered all our questions. I was simply amazed how Patrick stayed in constant contact with me to make sure I was updated on all the intricacies of the loan. They truly made...what I thought was going to be a very lengthy and grueling process…very surgical and straight forward. The entire loan process from application to closing was an extremely pleasurable experience. My Wife and I will entrust any future Mortgage needs with RHMC. They are truly a class above the rest of the mortgage industry. Thank you!
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I really enjoyed working with Phil and the whole process was very quick and painless. Phil helped us through the mortgage process and we were able to close ahead of schedule on our new house.
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Phil Cresta and his team could not have done a better job. They handled everything perfectly throughout a difficult real estate transaction. Phil is a true professional with an excellent work ethic. If you need help with a mortgage, call RHMC and ask for Phil. He will take great care of you, as he did for us.
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