Client Review on Regions Financial Corporation

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If I had the ability to give zero stars, I would. Absolute most horrible bank to ever deal with. Their reps are very dishonest, unprofessional, condescending and plum out, downright rude for no reason. If you don't like your job, then quit, their are many others more qualified that will take your place. Regions, I suggest you integrate more efficient hiring practices. We all know how most of your employees get their jobs in the first place!Had one of their reps literally, completely lie over the phone and say my account was in collections when I hadn't even been past my grace period. When I said I was actually calling to pay it off in full, she then said that they do not accept payments over the phone. That I would have to mail them a check, or go to a local bank.Okay people, it's 2018, who doesn't accept payments over the phone? Funny thing, I spoke to a rep last week, informing them I was going to be paying this off in full this week...I was told then that I could make payment over the phone with my Visa debit card, yet today, was rudely spoken to and told No.I recommend anyone and everyone 1) never do business with this bank due to unfair, deceptive and malicious business practices and 2) if you have an account (s), close all of them IMMEDIATELY and do business with a more trustworthy and ethical company. Big banks like this DO NOT deserve our business. Try a smaller, localized bank or credit union and start hitting these big banks where it hurts, after all, you're just a number to them!