Client Review on Redstone Federal Credit Union

Feedback:

I have banked with RFCU for years and have been very happy up until here lately. I noticed check maintenance fees in the amount of $8/month. The fees can be waived with a direct deposit (the only deposit for me to do is my paycheck which would cost me $10/month so that option's out). The other way for the fees to be waived is by using 4 debit card transactions/month (don't want to use a debit card and will not be forced into using one). I talked with a supervisor because I figure they want my business and will provide some other option. No can do. The supervisor told me that all banks now have check maintenance fees. A very cursory exploration of other options reveals that is not true: some banks waive any fees with a minimum monthly balance (a balance which I can easily do), some have basic checking accounts which have no fees but limited services (RFCU offered me no such option), and some of the checking accounts that have no fees also pay interest which my Redstone checking account did not. Plus, there are many online banks that have no check maintenance fees. You're wrong RFCU: there are many others doing banking better than you.

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