Client Review on Red River Federal Credit Union

Feedback:

My spouse and I went into this branch to open a checking account. The second we went in and sat down at member services, we were informed they were closing in one minute and were told to go to The Center Mall. I have worked in customer service for many years and have always helped any customer that walks through the doors during business hours - Even if it's one minute before closing. To make things worse, when we got to The Center Mall, there were only two tellers and the one we went to did not know how to open a new checking account! What? We had to wait for :15 minutes in the other teller line to be helped. If I did not have a loan with this institution, I would have opted to find another financial institution that treats their customers as an asset and not an inconvenience if they show up one minute before closing.