Client Review on Red River Credit Union

Feedback:

After 12 years with Red River I closed my account with them. Their customer service has really went down hill the past 2 years at ALL locations. They seem to be able to find qualified employees that can do simple math. I have had to go in or call about mistakes they make with our account. It's not hard to do. Their employee roll over rate has to be high. Every few weeks it's new people. I like to know who is handling my money and get to know a familiar face. My debit card information has been compromised twice in the last 3 years. Their fraud department didn't even catch one of them and was for a very large amount. The only good thing I can say about them is the loan department which with our last vehicle purchase my interest rate was cheaper though the dealership. I say stick to a bank that knows you.