Client Review on Randolph-Brooks Federal Credit Union

Feedback:

Went in for a small loan. Make over 60k a year. Was denied due to charge offs on my credit. Which I dont deny. Suffered a bad motorcycle accident in 2016 which cost me 6 months of lost work and debt. What is the point of having direct deposit and working with a bank that refuses to work with you? Not personalized at all, did loan application talking to a person on a computer. This bank is seriously pathetic.

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