Client Reviews on RAKBANK
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(Translated by Google) Delay in all transactions I do not recommend(Original)تأخير في جميع المعاملات لا انصح به
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Not good service and so slow action. Less employee in the branches
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Very helpful staff, had a pleasant experience!
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Very bad services
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Worst branch ever..
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Worst and very unprofessional especially counter no. 13 of customer service. That guy is very unprofessional, childish and disrepectful. I'm talking to my phone and at the same time his talking to me which I told him to wait for a moment. And that guy is still yapping without respect. I've waited long time for my loan to be closed. It took almost 1 hour until the bank closes which I told them I need to settle that day which I waited and waited until 3:30pm (bank is already closed) they give me the paperworks for closing my loan.Such an unprofessionalism and disrespectful employees they have!Don't waste your time in this branch. If only I can rate this branch a -5 stars, I will give them that rating without thinking twice.
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Worst customer care banking services in UAE! They are not helpful at all and they refuse to assist the customers as initial word like "No". 😒😡Uneducated staff, poorest branch manager. Don't know deal with new or existing customers and always busy on phone. Don't understand English and those who understand can not help or guide. Don't know why RAKBANK hired reference not educated employee and they made worst customer service. Request to all user living in Dubai and UAE, Kindly don't use their services as they don't respect all and if you go second time bank they treat you like enemy and showing bad behavior. While hiring these type of employee the (RAK BANK) management are sleeping or they don't want business in future. Very disappointed.Every time Staff answer is only four words, like a child (we can't do any thing). After they will take their mobile and playing it.Finally, I strongly advice you to avoid coming here and stop using their services. Choose any bank in UAE execpt RAKBANK. They are very headstrong and they do their best to disappoint you and making you leave their branch without completing or achieving anything!
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was asked to take saving plan in order for this brunch to open a company account for me even though i already have house mortgage and personal account with RAK Bank . please can someone explain how is that even possible ?
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Nice Place To Visit.
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Great service
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