Client Review on Quincy Credit Union

Feedback:

I had a bad day in Saturday -the 17 th at this bank - I went in to reopen a debt card on one account only to find when I left the bank - and my truck being towed on that day also from my sisters parking lot - And now was going to cost 168.00 to get the car back - only to find when I went to use my primary card to retrieve my car 🚗 they informed me they needed to take the card . I could not believe my ears at this point the bank had canceled the wrong account debt card - while I was there in person doing this transaction on An account that nothing to do with my primary account-nor had we ever had spoken off this account while there all I am saying is going forward maybe the bank should go over the transaction with the client before shaking their hand Good bye . While they where very nice to fix their mistake at once on Monday morning- the only catch to that is I had to wait all weekend to see what happened to my account- like it was stressful because there is no service or a human to speak with the bank on the weekend should something like that happen to someone else going forward Thank you

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