Qualstar Credit Union - Redmond Branch
Client Reviews on Qualstar Credit Union - Redmond Branch
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Really difficult to get information or service. Exceptionally long hold times for phone inquiries.
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Been with Qualstar way back when they were Safeway CU. Love them!
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They have the worst business checking in the world
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I've been banking with Qualstar for about 15 years, and while the employees are wonderful and helpful, it is becoming increasingly difficult for me to bank with them. I used to be able to speak to a person right away when calling them, and now I have to hold for several minutes before my call is answered. Today I had an emergency and needed to deposit cash on a Sunday, which has never been a problem before. This time when I went to the ATM to make a deposit, the doors were locked and there was a sign on the door directing me to a BECU down the street if I needed an ATM outside of business hours. Of course, I wasn't able to make a deposit at the BECU ATM. I'm in Seattle today so I will try one of the locations here, but it is not realistic for me to cross the bridge if I need to make a deposit when the branch is closed.
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Great credit union! Employees at this branch here are always friendly and helpful! Parking is a bit confined during lunchtime as well as the location could be seen as difficult to locate, but never a bad experience here!
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Friendly service but the location is really difficult to find and the huge amounts of security make you feel like you're visiting a distant cousin in jail more than a friendly credit union.
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