Client Review on PSECU Corporate Headquarters

Feedback:

7/25/2018 EDIT: After responding to my review almost a month ago and stating someone would be contacting me, it never happened, Now this bank is holding up my money, because of my negative review, I have already found a new bank and will be closing my accounts with these rude inconsiderate people.Your company needs to focus on teaching its employees people skills. You have the rudest most unproffesional people who answer the phones when you call in, no one wants to assist you like you are bothering them for asking them to do their job. I called for information about a mortgage and a CD and was treated like a child, talked down to, if you call with a simple question you are given an attitude by everyone you speak to. I will be looking for another credit union, after 5 years with your bank, sadly, this is not how you treat people.Read your reviews there are tons of people saying the same thing, a little CUSTOMER SEVICE goes a long way.

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