Client Review on Proponent Federal Credit Union

Feedback:

I have been a customer for 20 years.Recently the Montclair branch closed without notification. I had sent, via mail, a very large deposit. It took numerous calls to the service center and Nutley branch to attempt to track down my deposit. I received conflicting information. I eventually had to stop payment on checks. After one month, mail was returned to me.In the meantime, I continued to make deposits via mail. On four separate occasions, receipts were returned to me along with mailing envelopes for the MONTCLAIR branch. Despite my best efforts, the Branch Manager has not resolved this issue.