Client Review on Professional Carpet System

Feedback:

Nice, professional experienced cleaners came but their were some issues: charged more then implied (and rather exhorbitant $50) to move some furniture, and in fact still didn't move some plants - one of which had a huge stain under it. Later sent photo and called but got a very kurt reply from un-sympathetic mgr., and he chose to not clean my huge rug (a $160 value to them) which they returned. They did come back to clean the stain. Not one employee apologized. I was cordial and polite about it all. Shame because they were the only outfit I'd ever used - never again though.