Priority Payment System
Client Reviews on Priority Payment System
Feedback:
YOU are NOT their priority. During the middle of a very busy day when your credit card machine goes out they will leave u out to dry and cost you thousands!!
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This company rips you off at every turn. Find other options and read the contract well to avoid hidden fees
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Good service in a timely manner from candi
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PPS provides innovative, user-friendly hardware, software, and smart phone apps that are [consistently] updated/debugged and improved. Throughput the nearly 9 years we’ve utilized Priority Payment Systems, my team has not experienced a single service interruption or failed settlement. The customer service is top notch, and upper management has always been accessible. With a core focus on longterm and mutually beneficial symbiotic relationships, PPS has proven to be an anomalous resource for payment processing. The cost vs value is a no brainer.
Feedback:
It has been a great experience working with them. We are an internationally based company and it was very hard to find a system that worked for our needs. they are great about making improvements and updates quarterly if not monthly. I am happy with the system.
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None of my batch details match up with batch reports. I have just been made aware of this. Have been told mxmerchant has a reporting problem. I have only gone back a few months but suspect it has been a long term problem. Going to hire an independent auditor. Anyone else having this problem?
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This company is a RIP OFF THEY ARE SCAMMERS, sTAY AWAY FROM THEM 🙏
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DO NOT USE THIS COMPANY!!! They have tons of penalties and hidden charges. They do not email an explanation of upcoming rate changes or penalties. They do not even email receipts after payments. They do not even bill you using their own company name. Instead they bill you under Synovus Bank. You will wonder what the mysterious charges are on your account, and they will not refund you.Truthfully, I think their business model is to churn and burn through new customers by cheating new and/or failing businesses. I do not see how they stay in business any other way.This has been the worse business to business service I have received.
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This company says their client was charged twice and is threatening to reverse the charge from our account. We were not paid twice and they have only given us 2 days from receiving their mail to respond with full documentation.
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The people answering the phones are really nice and I believe sincere. No beef with them. However, beyond that, they have cost us more in hidden fees and mistakes than we earned. We switched over to a new processor (equally "nice", probably equally fallible) and haven't used Priority for over a year now. They just took $54 out of our account. My husband called them and asked what the charge was for and they told him to process our credit card sales (it's been 15 months since they've processed one of our sales.) When the P.O.S. terminal broke down last year, I was told by the USDA that in the meantime our credit card processor would supply us with paper vouchers to use for EBT sales until our new system was up and running. Priority customer service told me that they don't perform that service and have no paper vouchers to supply us with. The USDA used to do that, but as they were downsized due to the present administration, they couldn't help us, either. (The USDA on their own website, provide a link for a download/print your own voucher which turn out to be unauthorized and illegal.) . Thanks guys, we lost a season's worth of EBT sales and how many customers. Spencer Creek Community Grower Market .
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