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Last Updated May 1, 2025

Client Review on Preferred Credit
Feedback:
I wish I didn't have to give them a star at all. I have a water filter system through them and they are just the worst company ever to have to deal with. I called to cancel a payment that I set up through THEIR automatic system because they aren't able to cancel my automatic payment from an account that I'm switching from so I had no money in that account so I set a payment to come out of the right account through the automatic system like maybe 30 minutes prior and they aren't able to cancel the payment that I set up through THEIR automatic system and the reason they aren't able to is because they don't have access to the payments that the customers set up through THEIR automatic system nor if we set up payments through the online system. None of this make sense at all and they have just the worst employees that talk over you and are just flat out rude especially supervisors. I don't recommend them for anything at all I wish I could cancel my water system and have it through another company but of course I cant do that neither so I guess I have to deal with them.
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