Client Review on Precision Tune Auto Care

Feedback:

I could not be more disappointed with the service I have received on my carwith the Joneboro Rd location in Mcdonough, GA. I have been dealing with the same issue for my brakes and roters since April. They have not put quality parts on my car; therefore causing my brakes to squeal, they put new brakes and did not put on new roters (causing my car to vibrate during acceleration). The caliber on one of my tires came a loose wihile being driven because one of the mechanics left off the bolt to hold it in place, another mechanic stripped the bracket and they had to order a new one so the new bolts would fit. My brakes are still squealing and my husband and I are frustrated, aggravated, and scared to take it back even though almost $700.00 has been spent and my car still is repaired incorrectly. Each time we have taken my car back for the to correct their mess, there is a different mechanic because they keep leaving; as well as their front desk help. They brought another manager from anothet store to get this one in shape but it has not gotten better. I would have one mechanic to start on my car and another would finish but would not be there when we took it back due to it still not being repaired correcly and now having to have another auto repair center to look at my car. Disappointed in having to spend additional money for some other repair center to correct this problem. Oh, I almost fotgot to mention that they tightened the lug nuts so tight that you barely could get them off and one broke during the process. Please keep in mind that this was an ongoing process since April and our 4th visit for the same problem. Disappointed, Aggravated , and Unhappy.