Client Review on Precious Metals Refinery

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Seller beware! I'm 67 year old grandmother and went to Precious Metals Refinery based on their advertising with a large lot of costume and precious jewelry. After more than 3 hours, Doug offered me a certain amount of money and had me to sign a completely fabricated pawn slip. He said he’d be there past closing if he had to record everything that I had actually sold him. I signed and left but felt uneasy about the long and arduous transaction. The following day I emailed PMR to let Doug know that he had never let me see the jewelry weights nor informed me of the day’s price of silver and gold. He said he didn’t know how that had happened and gave me some figures that could have been true or not. He also told me that Robert didn’t really want my (2) 1 carat champagne diamonds because they weren’t worth the $125.00 he paid me for them. I offered to take them back and Doug said he would make arrangements for me to receive the $400.00+ shortfall and my diamonds back. After many unanswered calls Doug’s boss Robert finally told me that Doug only worked there couldn’t make said arrangements and that there was nothing he, himself, could do for 21 days. Nevertheless, after many rude calls and 21 days later I was told that my items were gone and there was a check for less that the figures indicated. I contacted the AG’s office and, after a couple of offers I didn’t care for, PMR’s final offer is to sue me so I am changing my review to just my experience.