Client Reviews on POS Nation - West Coast Office

    • 2.5
  • 2 Reviews

Most helpful positive review

0 people found the following review helpful

By Mehul Patel Feb 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Nick Ishanyan Feb 16, 2019

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Feedback:

if you are thinking about purchasing a pos nation stop and look somewhere lese.I purchased one in late aAugust 2018. The package came a few days later , 2 of the components were missing. They arrived 2 days later. we tried to set up , the printer didnt work. The people for training ( a third party) had no clue about the product . 5 days later i was not able to use the product i gave up and callede them to ask for a refund and a return . They didn't want a return , became very agressive . Finally i ended up sending it back , up to today i am not able to get a refund. I can not imagine such horrible customer care.

Feedback:

Dear future customer,I have improved my ratings of POS nation from 1 star to 4 stars after having long conversation with their customer service and sales director. He looked into my issues and helped resolved most of the issues that we are having. I am very impressed with their effort to ensure all my previous complaints are resolved. I do recommend to consider POS nation if you are looking for on stop POS solution that includes hardware, software and full technical support.

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